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15:44
06 Jun

Poker players at Ignition Casino are becoming increasingly incensed at the seemingly constant disconnection problems at the poker room as of late.

Both cash games and tournaments are affected to the point where it is practically useless to log on and play, according to posters at 2 + 2. The tables seem to freeze up on a regular basis, timing out players who invariably lose any money or chips risked in the current hand to those players who have the good fortune not to experience the software issues for the moment.

'Dude if Ignition doesn’t fix their POS software I'm going to leave the site and never return,' posted a frustrated 'DeepStack bMAC.' 'It's getting absolutely absurd. In 20 minutes my tables have frozen up 5 times. It's to the point that risking money in a pot is -EV regardless of the players at the table because the software will freeze and time you out mid pot.'


Getting Worse

Those sentiments were echoed by a number of players, including this author who can attest to the disconnection problems first-hand. The software issues have been ongoing for at least the last couple of weeks and the problem seems to be getting worse instead of better.

Back on May 20, 'Rich Checkmaker' informed fellow online forum posters that he he was 'kicked off my tables. ignition is crap.'

Ignition honchos have acknowledged the problem and posted this message on Facebook on June 2:

'We’ve recently been experiencing software issues that are impacting some of our players’ game play. We’re aware of the issue and are working diligently in getting it resolved as quickly as possible. We’re sorry for any inconvenience this may cause you and thank you for your understanding.'

Players have reported receiving free tournament tickets after voicing their complaints to Ignition support. However, what good is a tourney ticket when the same problems continue?


Quick Seat Quagmire

Some have surmised that the problems began when Ignition revamped their cash game lobby to that of the 'Quick Seat' variety back in April. Players can no longer scan the cash game lobby and choose which table to join and are instead asked to request their game type, the limit format, and the maximum number of seats at the table.

Players are then whisked to the table of their choosing among those choices, many times finding themselves alone. We can debate the merits of the quick seat format and how it is supposed to protect recreational players from being hunted by sharks.

However, anonymous tables already alleviated the bum-hunting issue, so this quick seating silliness is just another cause for frustration among players. Coupled with the disconnection problems, a good number of Ignition players have apparently reached their boiling point and have already or perhaps will soon look at their hole cards elsewhere unless the poker room can quickly right the ship.

'Me and my 2 friends both play on here,' commented 'Shawn M Michael' in response to Ignition's Facebook post acknowledging the software issues. 'We were so pissed thinking about cashing out and playing somewhere else.'

While my friend and colleague Dan Katz reported earlier this week on the closure of Full Tilt Poker (occurring today), it was big enough that I felt that I needed to add onto the remembrances of the site. While many may dwell on what was the end – and the nearly nomadic existence it has had over the past decade – there was a time when the phrase “Full Tilt Poker” was one of joy. Let us take a walk down memory lane, shall we?

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Do You Remember the U. S. Poker Team?

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Way back in 2004, many in the U. S. were preparing for the Summer Olympics in Athens, Greece, and I was but a young(er) poker journalist. Now what do the Summer Olympics and poker have in common? One of the very first promotions for Full Tilt Poker was that they were advocating for poker to be included in the Olympics, and they took a masterful tack to build their audience.

In sending out an email to announce their “initiative” to have poker honored as an official sport at the 2004 Olympics, a company called Full Tilt Poker offered “U. S. Poker Team” hats and shirts to people who simply went to a website and gave up their email address. This masterful stroke allowed Full Tilt Poker to build an audience of poker players in general and, with the explosion of online poker, a ready database of potential players. When they launched in the summer of 2004, success was a foregone conclusion.

Many might have found the website cartoonish with its avatars, but it was just as good a poker site as the two dominant forces in the market at the time, PartyPoker and PokerStars. There was a tremendous number of games and variants offered and it offered tournaments aplenty. It was the second leg of their plan that was another masterful stroke.

As it turned out, some of the biggest names in the game had ownership in the site. Such popular pros as Howard Lederer, Chris Ferguson, Phil Ivey, Jennifer Harman and Phil Gordon (among others) made up “Team Full Tilt.” These top professionals were the stable for the site (part owners, as it came to be known) and they actively took on all comers on the virtual felt. This was unheard of! PROFESSIONAL poker players actually playing against those who wanted to be them…what a deal!

The first two years showed a slow but steady growth. They had an outstanding “relaxation area” for players during the 2005 World Series of Poker, adding to their legend. There was a memorable, ornate display in the “relaxation area” where the WSOP bracelets that members of “Team Full Tilt” had won over the years that was truly impressive. But the true growth would not come until 2006…

The “Golden Years” of Full Tilt Poker

In 2006, the Unlawful Internet Gambling Enforcement Act (UIGEA) was signed into law and Full Tilt Poker had a decision to make. Would they follow the course of publicly traded companies like 888Poker and PartyPoker and leave the U. S. market, or would they continue to service the country against the mandates of the UIGEA? Full Tilt, like the private company PokerStars, decided to stay in the country and reaped millions for the decision.

Over the course of the next five years, Full Tilt Poker went on to become the second largest online poker room behind only PokerStars. They continued to innovate in the online poker industry, bringing out more diverse poker variants that some poker rooms would not even touch (this allowed them to do mixed game tournaments). They also became the home of “high stakes” play, as Ivey and a plethora of young hotshots – including a then-unknown ‘Isildur1’ (Viktor Blom) – who would play at nosebleed levels (eight of the ten largest online poker pots in history took place at Full Tilt).

There would also be downsides for Full Tilt. Poker professional Clonie Gowen accused the ownership of wrongful termination, claiming that they offered her a 1% share in the company when she came on (Full Tilt denied this…then). They also had several lawsuits filed against them by others who had been a part of the Full Tilt family – at one point, they literally had over 100 “Friends of Full Tilt” that benefitted from the operations (and we count getting their rake back as a benefit).

The end would come quickly and suddenly, however…

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“Black Friday” Destroys the Company

In April 2011, the U. S. Department of Justice dropped the hammer on the major online poker operations in the country – PokerStars, the CEREUS Network rooms Absolute Poker and UB.com, and Full Tilt Poker. While PokerStars was able to quickly negotiate a method to repay its U. S. players all monies they had on the site, the others – Full Tilt included – had not segmented their finances between being able to pay players and pay business expenses – in essence, they were using player money to fund operations, including paying their significant personnel. It may be arguable, but Full Tilt Poker was one of the worst abusers of this fact.

In court filings over the next six months, it became known that Full Tilt Poker paid the members of “Team Full Tilt” massive monthly payments from the operational funds. This included three members of its management: Lederer, Ferguson and Roy Bitar (Bitar was the only one of these three to face criminal charges). These payments left Full Tilt with no money on hand to pay players in the U. S. once the hammer was dropped by the DoJ.

Full Tilt Poker really died then, in September 2011, when they lost their operational license from the Isle of Man. Sure, PokerStars bought them in 2012 and relaunched the site, but it was but a shell of its former self. Full Tilt Poker limped along for a few more years before basically becoming a “skin” of PokerStars and not an independent operation in 2016. It has essentially existed in name only for the past five years.

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Full Tilt Poker did a lot right in its time in the online poker industry. They had a “player first” feel to them that didn’t exist in another online site, as evidenced by their “Learn, Chat and Play with the Pros” tagline. But Full Tilt Poker was eventually ruined by those very pros that were responsible for its success. It is arguable that they would still be in existence today…IF they had been responsibly managed and fiscally responsible.

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Requiescat in Pace, Full Tilt Poker…it was a good run.